The protection of your personal data is of great importance to us. We will never share your data with a third party without your consensus! All user data (such as name, address, e-mail etc.) is treated strictly confidentially and protected with appropriate security systems.
General provisions
By visiting our website, certain information is transmitted to us, for instance IP-address, type and version of your web-browser, operating system, the website you came from and the time of your visit. This data cannot be used by us to identify individual visitors. The data is exclusively used to improve the popularity, content and functionality of our website. Whenever we collect personal or business data (e-mail address, name, address) this is provided by the visitor on a purely voluntary basis.
Please be aware that data transfer via the internet is subject to security risks and, therefore, complete protection against third-party access to transferred data cannot be ensured.
Recordings during the wine tours and wine tasting
Within the framework of Wine Tours Moravia tours and events, audio, picture and/or video recordings of the individual participants (as part of the voluntary group picture) and the event will be created free of charge. The participants in these events agree that the recordings and images/photographs taken by Wine Tours Moravia can be used free of charge mainly and in most cases to be uploaded on Facebook and Instagram, as well as occasionally for press reports, advertising posters, brochures, commercial products and manuals, and on the Wine Tours Moravia websites.
If you wish not to be on the group picture, please let the guide know about it, when the taking of the picture is announced.
In case a picture of you was taken and now you wish your picture no longer to be displayed, please contact us with your request and the link to the picture in question so that we can remove it immediately and in accordance to the GDPR.
Booking and payment policy
Whilst booking a tour on www.winetoursmoravia.com, you’ll be asked to provide some personal information, in order to administer your bookings and ensure you get the best service possible. Names, preferred contact details, and information about your booking are the main details you will be asked for. You might also be asked to provide some personal data about your travel habits, which may be used for marketing research (i.e., country of origin, age, the kind of traveler you are, how you heard about us, if you’ve been on one of our tours already, where you are heading afterwards). The data processed for marketing research and anonymous statistics is strictly anonymized before being processed by our marketing and development department. In the case of online payment, your personal data will be processed via our Payment Gateway provider.
External links
This website contains links to third-party websites (“External Links”). These websites are subject to the liability of the respective operator. Wine Tours Moravia has no kind of influence on the current or future design or on the content of the linked pages.
Third Parties policy
We will not share any personal information, unless otherwise explicitly stated, with third parties, unless we are legally obliged to do so or the transfer of data is necessary in order to complete a service you request. Whenever our service providers come into contact with your data, we make sure that they are just as careful with the information as we are. Please read the data protection policies of the service providers; we make every reasonable effort to ensure they follow the legal requirements.
In some cases, Wine Tours Moravia promotes tours operated by third party partners. In that specific case, we transfer relevant personal data to the provider you’ve booked with. Depending on the provider, this may include your name, contact details, the names of guests travelling with you, and any preferences or other information you specified when you made your booking. If you have a question about your booking, we may contact the provider and ask them to handle your request. In cases of reservation-related disputes, we may transfer the provider information about the reservation process as needed to handle the dispute.
Resellers and Online Travel Agencies policies
We work with a network of resellers. These business partners distribute or advertise Wine Tours Moravia services. When you make a reservation on one of our business reseller websites, certain personal data that you give them such as your name and email address, your address, and other relevant information, will be forwarded to us to finalize and administer your booking.
When you make a reservation through one of our resellers, they can receive certain parts of your personal data related to the specific reservation; such as your name and email address.
When you make a reservation on a reseller’s website, take the time to read their privacy notice if you wish to understand how they may process your personal data.
Viator / TripAdvisor Experiences: https://uk.viator.com/privacy-policy
For fraud detection and prevention purposes, and as strictly necessary, we may also exchange information about our users with business partners.
Accessing or changing your personal data
You always have the right to review the personal data we keep about you. You can request an overview of your personal data by emailing us at info@winetoursmoravia.com. Please write ‘Request personal data’ in the subject line of your email. If the personal data we have for you is incorrect, we will update it at your request. You can also ask us to remove your personal data from our database by sending an email to info@winetoursmoravia.com with ‘Request for removal of personal data’ in the subject line. However, we may need to retain certain information, for example for legal or administrative purposes, such as record keeping or to detect fraudulent activities.
Cookies
Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so that we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. The use of cookies will track the pages you visit using Google Analytics, in order to see which websites, you find the most interesting and will allow you to share pages with social networks (such as Facebook).
Google Analytics
This website uses Google Analytics, a website analysis service of Google Inc. (“Google”). Google Analytics uses ‘cookies’, text data that are stored on your computer and allow an analysis of your use of the website. The information generated by cookies through your use of this website are normally transferred to Google’s server in the USA and stored there. Through the activation of the IP-anonymization on this website your IP-address will be abbreviated within the member states of the European Union or the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide other services related to the website usage and the internet usage against the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to fully utilize all the functions of this website.
In addition, you can prevent Google’s processing of data generated by the cookie and your use of the website (including your IP address), as well as the processing of this data by Google. For more information, see tools.google.com/dlpage/gaoptout or https://www.google.com/intl/en/policies (general information about Google Analytics and Privacy). For more information, visit www.google.com/privacy/privacy-policy.html
Security
In accordance with European data protection laws, we use appropriate business systems and procedures to protect and safeguard the personal data you give us. Only authorized personnel are permitted to access your personal data in the course of their work.